Privacy Policy

ClientFoundry is a Sydney-based client-acquisition agency. In this policy, “ClientFoundry”, “we”, “us” and “our” refer to ClientFoundry.

Privacy enquiries can be sent to manuel@clientfoundry.com.au.

This policy applies to clientfoundry.com.au, ClientFoundry landing pages and forms, booking processes, communications and services.

For campaigns managed for a client, prospect information may be collected for and disclosed to the named client. The notice shown with that campaign and the client's own privacy policy may also apply.

Depending on how you interact with us, the information we collect may include:

• Contact, business and role information, such as your name, email, phone number, business name and position.
• Enquiry and appointment details, including booking preferences and information submitted through a form.
• Information you voluntarily provide about services, revenue ranges where requested, job values, margins, capacity, budgets, service areas and lead sources.
• Communications, meeting notes, call outcomes and records of consent or opt-out requests.
• Technical information such as IP address, browser, device, referrer, page events, approximate location and timestamps.
• Campaign attribution and advertising identifiers where those features are enabled.
• Billing information if you purchase services. Payment processing may be handled by third-party processors, and we do not need to store full card details.

Please do not send sensitive information unless we have requested it and it is reasonably necessary for the relevant purpose.

We may collect information through:

• Website, landing-page and advertising lead forms.
• Booking and calendar systems.
• Email, SMS, phone calls and meetings.
• Onboarding, proposals, contracts and service delivery.
• Cookies, tags and similar technologies.
• Lawful client, referral and service-provider sources.

We may use personal information to:

• Respond to and qualify enquiries, and book or conduct calls.
• Prepare proposals and contracts and deliver or improve services.
• Maintain customer relationship management records and send service reminders.
• Measure analytics and campaign attribution where enabled.
• Protect our systems, prevent misuse and manage security.
• Handle billing, accounting, disputes and legal obligations.
• Send marketing where consented to or otherwise permitted by law.

We do not use personal information for an unrelated purpose unless the law or your consent permits it.

Where available and required, we send direct marketing with consent or another lawful basis. Messages identify the sender and provide an easy way to unsubscribe; SMS recipients may also reply STOP. We honour opt-out requests as required.

Transactional messages about bookings, reminders or active services may continue where necessary. Booking a strategy call does not automatically mean you consent to unrelated, ongoing marketing.

We disclose information only where reasonably necessary for our work, where you would reasonably expect it, with consent, or where required or permitted by law. Recipients may include:

• The relevant named client when information is collected through a campaign managed for that client.
• GoHighLevel or LeadConnector for customer relationship management, funnels and automation.
• Email, SMS and telephony providers.
• Google Calendar, Google Meet and Google Workspace.
• Meta and Google advertising or analytics services where enabled.
• Hosting, security, payment, accounting and professional-adviser providers.
• Regulators, courts or law-enforcement bodies where required.

We do not sell personal information.

Some providers may process or store information in the United States and other locations used by their infrastructure. Privacy rules in those locations may differ from Australian rules. Where required, we take reasonable steps regarding overseas disclosures, but we cannot guarantee that every overseas recipient will follow the Australian Privacy Principles.

Our website and campaigns may use essential cookies, analytics cookies, advertising cookies, pixels and similar technologies. These can help pages function, remember settings, understand use, attribute enquiries and measure advertising where enabled.

You can limit or delete cookies through your browser controls. Disabling them may affect how some functions work.

We use reasonable technical and organisational safeguards and limit access to people who need information for legitimate work. No internet transmission or storage system is perfectly secure.

If a suspected breach occurs, we will assess and respond to eligible data breaches under applicable Australian requirements.

We retain information only for as long as reasonably needed for the purpose for which it was collected and for applicable legal, accounting and dispute-management needs. When information is no longer needed, we delete or de-identify it where practicable. Residual copies may remain in backups for limited backup cycles.

Please email manuel@clientfoundry.com.au first if you have a privacy concern. We will acknowledge and investigate the matter within a reasonable period and explain our response.

If applicable and the concern remains unresolved, you may contact the Office of the Australian Information Commissioner.

ClientFoundry's website and services are directed to businesses and are not knowingly intended for people under 18. If you believe a person under 18 has provided personal information, contact us so we can assess the appropriate action.

Our pages and messages may link to third-party websites or services. Their privacy practices are governed by their own notices, and we encourage you to review those notices before providing information.

We may update this policy as our practices, providers or legal obligations change. The current version will be published on this page with its updated date.

Current version: 16 September 2026.