Acceptance and authority
By using this website, you agree to these website-use terms. A person using the site for or on behalf of a business confirms that they have authority to act for that business. If you do not agree, please stop using the site.
Making an enquiry or booking a strategy call does not require you to purchase anything and does not create an agency-client engagement.
About ClientFoundry and its services
ClientFoundry is a Sydney-based client-acquisition agency. Services may include:
- Offer and commercial-economics review.
- Landing pages, funnels, paid advertising and lead capture.
- Lead qualification, automated email or SMS follow-up and calendar booking.
- Tracking, reporting and campaign iteration.
The exact scope, deliverables, timing, fees and key performance indicators for paid work are set out only in the applicable written agreement.
Strategy calls
Strategy calls are exploratory discussions based on information supplied by the prospective client. They are not legal, accounting or financial advice. You should provide reasonably accurate figures so the discussion can be useful.
Neither party is obliged to proceed. ClientFoundry may decline work where fit, economics, capacity or compliance appear unsuitable. If you cannot attend, please use the reschedule or cancellation link in your confirmation email as early as possible.
No guaranteed commercial outcome
Unless a signed agreement expressly says otherwise, ClientFoundry does not guarantee leads, qualified appointments, attendance, sales, revenue, return on advertising spend, profit or any time frame.
Results depend on factors including the offer, market, competition, pricing, reputation, sales ability, capacity, responsiveness, budget, creative approvals, platform rules and algorithms, tracking limitations and other third parties.
Illustrative or modelled examples are scenarios, not client results or forecasts. ClientFoundry will use reasonable care and skill but does not control advertising platforms or buyer decisions.
Client responsibilities
For paid work, the client is responsible for:
- Providing accurate, lawful business information, claims, prices and applicable licence details.
- Providing timely access, approvals, assets and authorised advertising or CRM accounts.
- Maintaining sufficient agreed budgets and promptly handling enquiries.
- Managing attendance, sales, fulfilment, customer service and delivery obligations.
- Meeting privacy, spam and consumer-law obligations in its own business and notifying ClientFoundry of material changes.
- Securing its credentials and not offering prohibited, misleading or illegal products or services.
The client confirms it has the rights and permissions needed for logos, photographs, testimonials, contact lists and other content it supplies.
Advertising and platforms
Advertising spend is paid directly to the relevant platform and is separate from ClientFoundry fees unless a written agreement says otherwise. The client remains bound by the terms of Meta, Google and any other platform it uses.
Platforms may reject or change advertisements, suspend accounts, alter costs or change their rules. ClientFoundry does not control those decisions. Third-party downtime and differences between attribution systems may also occur.
Lead and appointment data
Clients are responsible for using prospect and customer information received through campaigns lawfully, honouring consent and opt-out choices, and limiting use to disclosed purposes. See our Privacy Policy.
Where the parties' data roles or obligations require more detail, the written agreement prevails.
Fees and payment
Only the applicable engagement agreement defines implementation fees, performance or appointment fees, advertising spend, GST treatment, invoices, payment timing, refunds, credits and termination charges. This website creates no alternative price promise. Any displayed fees are in Australian dollars, and GST treatment is as stated in the agreement.
Qualified and shown appointment definitions
Any criteria for a billable lead, qualified appointment, shown appointment, duplicate, reschedule, invalid booking or dispute must be defined in the signed agreement and the agreed tracking system. Website descriptions are general only.
Intellectual property
The client retains its pre-existing brand and client materials. Subject to payment and the written agreement, rights to specifically commissioned deliverables are as stated in that agreement.
ClientFoundry retains its pre-existing methods, know-how, reusable templates, systems, workflows, software, configurations and general learnings. Third-party tools and assets remain subject to their own licences. No rights transfer beyond the written agreement.
Website content is owned by or licensed to ClientFoundry. You may use it for personal or internal evaluation, but must not copy, resell, scrape or impersonate it.
Confidentiality
For paid work, each party should reasonably protect the other's non-public information and disclose it only to personnel or providers who need it, or where disclosure is legally required. Detailed confidentiality obligations are governed by the signed agreement.
Acceptable site use
You must not:
- Attempt unlawful access or security testing without permission.
- Introduce malware, interfere with site operation or scrape the site at scale.
- Misrepresent your identity or affiliation, infringe intellectual-property rights, or use the site to send spam.
- Use the site for any unlawful purpose.
Third-party links and services
External tools, platforms and links have their own terms and privacy practices. To the extent permitted by law, ClientFoundry is not responsible for their availability, operation or content.
Availability and changes
We use reasonable efforts to maintain the website, but maintenance, outages and feature changes may occur. These website terms may be updated prospectively, with the current version date shown above. A website update does not silently rewrite a signed agreement.
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Australian Consumer Law and liability
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy under the Australian Consumer Law or another law that cannot lawfully be excluded, restricted or modified. Services supplied to consumers may carry guarantees, including that they will be provided with due care and skill.
To the extent permitted by law, and subject to the Australian Consumer Law and any signed agreement, liability in connection with services is limited to direct loss and, where the law allows, the fees paid for the affected services or resupply of those services. No limitation applies where it would be unlawful, including liability that cannot lawfully be excluded for fraud, wilful misconduct or negligence.
Termination and site access
Termination of paid work is governed only by the signed agreement. ClientFoundry may restrict website access where reasonably necessary for misuse, security or legal reasons. Accrued rights and provisions intended by their nature to continue may survive termination.
Disputes
Please contact manuel@clientfoundry.com.au first. Where appropriate, the parties should try to resolve a dispute informally and in good faith before starting proceedings. This does not prevent either party from seeking urgent relief or exercising legal rights.
Governing law
These website terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales, subject to applicable consumer protections.
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Contact
Questions about these terms can be sent to manuel@clientfoundry.com.au.
Email ClientFoundry